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Overcoming organizational inertia or how to empower employees to achieve ESG goals

CRS Trends  »  Sustainability culture   »   Overcoming organizational inertia or how to empower employees to achieve ESG goals
  • True change only happens when employees feel ownership over the mission, understand their role in achieving it, and are empowered to take meaningful action.
  • When employees have a sense of agency, the resistance begins to dissipate, replaced by a culture that is not only open to change but actively driving it.
  • If employees feel their contributions matter and see the real-world impact of their actions, companies can more easily foster a culture of active engagement and continuous improvement.

Table of Contents

how to empower employees

What is organizational inertia?

Organizational inertia is a well-known cultural challenge in many companies, yet it often goes unspoken. This concept refers to the resistance to change that organizations tend to exhibit, often in the form of deeply ingrained cultural norms, outdated processes, and comfort with the status quo.

Organizational inertia can manifest in subtle ways, yet it is a powerful force that can prevent even the best-intentioned companies from evolving, particularly when it comes to significant changes like sustainability. 

This inertia creates a barrier that can make embracing sustainability initiatives feel tedious, slow, and frustrating, even for those who believe in the urgency of change. But, in an era where stakeholders are increasingly demanding stronger actions on ESG matters, organizations can no longer afford to stand still.

Empower employees to contribute to the ESG strategy
Learn more about how we can help your company achieve ESG goals faster

However, overcoming this resistance requires more than just executive mandates. It demands empowering employees at all levels to become active participants in driving the company’s sustainable transformation.

The question then becomes: how do organizations overcome this inertia and foster a culture that actively pursues ESG goals?

Overcoming organizational inertia

The answer to this latter question lies in recognizing that cultural changes don’t always happen top-down. True change only happens when employees feel ownership over the mission, understand their role in achieving it, and are empowered to take meaningful action.

In order to breaking free from organizational inertia intentional efforts from leadership are, of course, necessary, but more importantly, it requires a shift in mindset across all levels of the company.

The first step to overcoming this challenge is to recognize that change is not an isolated initiative; it’s a journey that needs consistent reinforcement. This starts with clear communication from leadership, setting the tone for why change is necessary, not just for the company’s bottom line, but for its long-term sustainability and relevance.

One of the most effective ways to counter inertia is by embedding ESG goals into the company’s operations; this is, ESG has to become part of the organizational DNA, influencing everyday decisions. This requires setting specific, measurable, and actionable goals.

Additionally, companies must focus on empowering employees to take ownership of the change process. This goes beyond training or awareness programs, it’s about giving employees the tools, resources, and authority to make decisions that support ESG goals. When employees have a sense of agency, the resistance begins to dissipate, replaced by a culture that is not only open to change but actively driving it.

How to empower employees to drive sustainable change

Overcoming organizational inertia is not just about removing barriers, it’s about empowering employees to become agents of meaningful change. When employees are equipped and motivated to drive transformation, companies can more effectively pursue critical initiatives, such as sustainability and achieving key ESG goals.

Below we have gathered several strategies companies can use to empower their workforce and foster sustainable change:

ESG accountability at every level

The best way to oppose resistance to meaningful change and ensure progress on ESG goals is by embedding accountability throughout the organization. This involves setting clear, measurable ESG targets for teams and individuals, just as companies do for financial or operational performance.

ESG metrics should be part of performance reviews, executive KPIs, and even compensation packages. When everyone from the C-suite to frontline employees understands their role in advancing ESG initiatives (and are held accountable for meeting these objectives) sustainability becomes part of the organization’s everyday decision-making process, rather than an afterthought.

Building a company culture that drives sustainable change
Is your company culture acting as a barrier or as a catalyst of corporate sustainable progress and change?

Encouraging cross-departamental collaboration

Sustainability efforts can often get stuck in specific departments, limiting their impact and reach. To drive broader cultural change, companies can establish cross-departamental teams or communication channels that make it easier for employees from different units of the company to share sustainability knowledge and raise ESG concerns or ideas. 

By encouraging collaboration, companies can harness diverse perspectives, spark creative solutions, and ensure that ESG goals are woven into every aspect of the business.

Let employees take ownership

Empowering employees to take ownership of sustainability can be a game-changer. Companies can launch internal innovation programs, where employees are encouraged to propose, test, learn and even carry out different ESG related initiatives.

By using technology to carry out the latter, comapnies are able to access data on the impact of these actions and communicate them to employees so they understand the reach and importance of their actions. Because, when employees feel their contributions matter and see the real-world impact of their actions, it fosters a culture of active engagement and continuous improvement.

organizational inertia

Empowering employees to fight organizational inertia

Overcoming organizational inertia is crucial for companies committed to sustainability and achieving their ESG goals. By embedding accountability, fostering collaboration, and empowering employees to innovate, organizations can break through resistance and cultivate a culture of change.

True transformation happens when every individual within the company feels both the responsibility and the capability to contribute to these strategic goals. In today’s business landscape, the companies that succeed will be those that not only adapt to change but actively drive it from within.

Leveraging technology to drive ESG outcomes

In DoGood, we aim to simplify the complex web of sustainability objectives for companies by offering a platform that translates the high-level ESG (Environmental, Social, Governance) objectives into actionable tasks for every single employee. 

Then, each employee not only knows how to make an impact but also feels empowered to contribute meaningfully to the greater sustainable strategy. 

No more vague directives. No confusion. DoGood automates the process, making it seamless for the workforce to know precisely what steps to take.